Fitzroy Island Adventures Booking Terms and Conditions

Missing Your Boat Departure

Fitzroy Island Adventures requires you to check-in at the Cairns Reef Fleet Terminal, located at 1 Spence Street. We offer a coach service from Cairns & Northern Beaches accommodation for an extra charge if required.

If you do not check-in at the date and time specified in your booking, then you will forfeit 100% of the total price paid.

At the discretion of Fitzroy Island Adventures , if you miss your boat departure you may be able to reschedule for another day subject to the payment of a rescheduling fee (this covers administration charges and the provision of meals where applicable).

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Children Under 16 Years of Age

Those under 16 must travel with a guardian or parent.

Date Changes

Dates can be changed up to 24 HOURS before the tour departs at no additional charge (subject to any fees or penalties imposed by an operator other than Raging Thunder).

Cancellations And Refunds

Bookings cancelled less than 24 HOURS before the tour departs will forfeit 100% of the total price paid (subject to any fees or penalties imposed by an operator other than Raging Thunder).

Travel Insurance

We strongly recommend purchasing your own travel insurance to cover possible unforeseen circumstances.

Packages

All tours included in a package must be completed within 14 days of starting the first tour (subject to availability).

Island Facilities Access

10th October 2019. Experience Co were disappointed by Fitzroy Island Resort’s short sightedness in trying to enforce a $10 levy on customers going to the island. Fitzroy Island is a National Park with a wide range of public assets that everyone is entitled to have access. This includes public moorings, a jetty, campground and toilets, and walking trails. Experience Co are committed to ensuring our customers have the opportunity to experience the island, our activities at the beach hire and one of Australia’s best voted beaches at Nudey Beach. We would welcome further discussions with island stakeholders to achieve a sustainable outcome.

A fee will apply to the facilities at the Resort, Raging Thunder / Fitzroy Island Adventures guests will still be able to use the public facilities at the camping ground at no further charge. Please see the map on the left hand side for details. We thank you for your continued support of Fitzroy Island Adventures, Raging Thunder Adventures & Experience Co

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