Missing Your Boat Departure
Fitzroy Island Adventures does not offer hotel coach pick-ups, and require you to check-in at the Cairns Reef Fleet Terminal, located at 1 Spence Street.
If you do not check-in at the date and time specified in your booking, then you will forfeit 100% of the total price paid.
At the discretion of Fitzroy Island Adventures , if you miss your boat departure you may be able to reschedule for another day subject to the payment of a rescheduling fee (this covers administration charges and the provision of meals where applicable).
Our 10am Thunderbolt transfers has a minimum child age 8 years and minimum height 120cm. Seating and baggage restrictions apply. This vessel is not suitable for anyone who may be pregnant nor passengers with medical conditions including but not limited to; back, neck or spinal injuries, current or past heart conditions, whiplash. We recommend consulting with a medical practitioner prior to travel and we reserve the right to refuse travel to any passenger.
Children Under 16 Years of Age
Those under 16 must travel with a guardian or parent.
Dates can be changed up to 24 HOURS before the tour departs at no additional charge (subject to any fees or penalties imposed by an operator other than Raging Thunder).
Cancellations And Refunds
Bookings cancelled less than 24 HOURS before the tour departs will forfeit 100% of the total price paid (subject to any fees or penalties imposed by an operator other than Raging Thunder).
We strongly recommend purchasing your own travel insurance to cover possible unforeseen circumstances.
All tours included in a package must be completed within 14 days of starting the first tour (subject to availability).